Aqua master Staple Koi Food 5kg

Directions:

1. Small granule feed (S) is suitable for feeding 10-25 cm koi, large granule feed (L) is suitable for feeding koi larger than 25cm. It takes about 5 minutes for each feeding, please remove the unconsumed feed after feeding.
2. For use in water temperature over 10ºC. When water temperature is greater than 25ºC (77ºF), feeding frequency can be increased.
3. Reduce feeding amounts the day before and after changing the water.
4. If mold or degradation is discovered with the expiry date, please stop using the product and contact us immediately.
5. After unpacking, please run out as soon as possible to avoid degradation.
6. This product is only for koi use.

Storage conditions and methods:

Seal the bag immediately after use. Store the product in a cool and dry place. Keep out of direct sunlight.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Read the full Returns & Refund Policy here: https://koipond.au/policies/refund-policy

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up.

Read the full Shipping Policy here: https://koipond.au/policies/shipping-policy